Monitoring robot: General parameters of checks

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Overview

Scheduling options

Options for processing the errors

See also

Monitoring robot: Creating a check

Monitoring robot: General parameters of checks

Overview

The general parameters of the check must be defined when creating or modifying a check. These parameters are used to define:

the options for scheduling the check.
the options for processing the error.

Scheduling options

The scheduling options are used to define when the check is performed. You can specify:

the duration between two checks. For example, if the duration is set to 2 hours, the check will be started every 2 hours.
the number of attempts: corresponds to the number of times the check is restarted before it is considered as failed.
the wait between two attempts: the tests are run by period of 2 minutes. The time between two attempts must not exceed 2 minutes.
the time slots for execution: period of time during which the check must be performed. To run the test during the entire day, the beginning must be "00:00" and the end "23:59".
the execution days: corresponds to the days of the week when the check must be performed.

Options for processing the errors

The options for processing the errors are used to define:

The message content.
The additional recipients.
The program to run if an error occurs.

Message content

The options for processing the errors are used to define:

the gravity of the error report: low, medium, high. Depending on the selected gravity, the text of the message title is displayed in a specific color (defined in the robot parameters).
the custom message that may be displayed in the error report.
the recommended solution to solve the problem.

Example of message:

2 Network Alert(s) | Maximum priority: Normal
[----------------------------------------------------------------------]
Priority: Medium
Category: FTP
Check: FTP Reports and Queries (xxxx) (# 38)
Error:
Error connecting to the FTP server
Failure connecting to the FTP server "ftp.pcsoft.com" on port 21 with the user name.
The last server response is:
Solution:

Internal details:
- Syntax:
Address of FTP server: ftp.pcsoft.com
Connection port: 21
Connection in passive mode: True
File to find: /wx11/latest/WD240PACKER.exe
Max number of users for check: 0
Download the file: False

Additional recipients

You have the ability to define additional recipients for each test. To do so, enter:

the names of the requested WDBal users in the "WDBal" list.
the email addresses of recipients in the "Emails" list.

Reminder: The list of default recipients is defined in the robot parameters.

Program to start if an error occurs

For each test, you have the ability to define a specific program that will be started if an error occurs. This program must be accessible from the setup computer of the robot. A command line can be specified.