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- Overview
- Configuring the robot parameters
- Alert options
- Alert by WDBal
- Alert by email
- Using a specific program
- Configuring the status report
Monitoring robot: Configuring the robot parameters
From the monitor, you have the ability to modify the configuration options: - of the robot,
- of the counter-robot,
- of the monitor.
Configuring the robot parameters The robot parameters correspondent to the parameters specified in the wizard for configuring the robot. To display the robot parameters: - Click
 and select "Parameters of monitoring robot". - A window is opened, displaying the robot characteristics:
- Name, computer, access directory.
- Alert options.
Alert by WDBal The "WDBal" tab is used to configure the sending of error reports via the PC SOFT messaging named WDBal. To use this mode of alert message, the database of Control Centers must be accessible from the computer where the robot is installed. If the option for sending messages by WDBal is enabled, this alert mode will be used by default for all the checks found in the monitor. You have the ability to define specific parameters for each check. The "Configuring WDBal" section is used to define the access mode to the data of Control Centers: - In network share mode: directory of the data files.
- In HyperFileSQL Client/Server mode: server used, port and database.In HFSQL Client/Server mode: server used, port and database.
The "Configuring the contributors" section is used to define: - The message sender and his password if necessary. This sender is one of the contributors found in the WDBal messaging (which means in the database of Control Centers).
- The default recipients of the message sent by the messaging. The recipient name corresponds to his identifier in WDBal.
Alert by email The "Email" tab is used to configure the sending of error reports by email. To use this mode of alert message, an SMTP server must be accessible from the computer where the robot is installed. If the option for sending messages by email is enabled, this alert mode will be used by default for all the checks found in the monitor. You have the ability to define specific parameters for each check. The "Configuring the sending of emails" section is used to define the characteristics of the SMTP server used: - SMTP server and port
- User and associated password to use the SMTP server.
The "Configuring the contributors" section is used to define: - The sender of the message, which means the email address used as sender.
- The default recipients of the message sent by the messaging. All you have to do is specify the email addresses of the recipients.
Using a specific program The "Specific program" tab is used to configure the sending of error reports by a specific program. To use this mode of alert message, specify the path of the requested executable. This executable must be accessible from the setup computer of the robot. In this mode, the error report is an XML file. The path of the error report will be passed in command line to the specific program and it will have to be processed by this program. If the option for sending messages by specific program is enabled, this alert mode will be used by default for all the checks found in the monitor. Configuring the status report The "Configuring the status report" tab is used to configure the subject of the message sent (by email or by WDBal). - The "Object of email sent" section is used to build the title of the message. Macros are used to get specific information (name of the robot, number of checks in error, ...).
- The "Color of priorities" section is used to define the colors used for the first line of error message. The priority level of the alert is defined in the check.
 Versions 17 and laterThe "Alert mode" section is used to choose the alert mode: - "Continuous alert" mode (by default):
If a given check is in error several times in a row (if the server does not respond during several minutes for example), the robot will systematically send an alert for each error. - "Breakdown/Resume" mode
If a given check is in error several times in a row (if the server does not respond during several minutes for example), the robot will perform the following operations:
1. The robot will send an alert when the first error is detected.
2. The robot will send intermediate alerts every xx minutes. The time-out between each send operation can be configured.
You also have the ability to send no intermediate message.
3. The robot will send a message when the check is no longer is error (if the server is restarted for example).
Notes:- The "Breakdown/Resume" mode is applied to all the checks (this mode cannot be specified for a specific check).
- If this mode is enabled and if the robot monitors sensitive elements, we advise you to send intermediate messages.
- Example of progress:
| | | | | Time | Status of the check | Continuous Alert mode | Breakdown/Resume mode |
|---|
| Time T | Check in error | Alert send | Alert send | | Time T+1 | Check in error | Alert send | No alert send | | Time T+2 | Check in error | Alert send | No alert send | | Time T+3 | Check in error | Alert send | No alert send | | Time T+4 | Check in error | Alert send | No alert send | | Time T+5 | Check correct | No alert send | Alert send |
 New in version 17The "Alert mode" section is used to choose the alert mode: - "Continuous alert" mode (by default):
If a given check is in error several times in a row (if the server does not respond during several minutes for example), the robot will systematically send an alert for each error. - "Breakdown/Resume" mode
If a given check is in error several times in a row (if the server does not respond during several minutes for example), the robot will perform the following operations:
1. The robot will send an alert when the first error is detected.
2. The robot will send intermediate alerts every xx minutes. The time-out between each send operation can be configured.
You also have the ability to send no intermediate message.
3. The robot will send a message when the check is no longer is error (if the server is restarted for example).
Notes:- The "Breakdown/Resume" mode is applied to all the checks (this mode cannot be specified for a specific check).
- If this mode is enabled and if the robot monitors sensitive elements, we advise you to send intermediate messages.
- Example of progress:
| | | | | Time | Status of the check | Continuous Alert mode | Breakdown/Resume mode |
|---|
| Time T | Check in error | Alert send | Alert send | | Time T+1 | Check in error | Alert send | No alert send | | Time T+2 | Check in error | Alert send | No alert send | | Time T+3 | Check in error | Alert send | No alert send | | Time T+4 | Check in error | Alert send | No alert send | | Time T+5 | Check correct | No alert send | Alert send |
- "Continuous alert" mode (by default):
If a given check is in error several times in a row (if the server does not respond during several minutes for example), the robot will systematically send an alert for each error. - "Breakdown/Resume" mode
If a given check is in error several times in a row (if the server does not respond during several minutes for example), the robot will perform the following operations:
1. The robot will send an alert when the first error is detected.
2. The robot will send intermediate alerts every xx minutes. The time-out between each send operation can be configured.
You also have the ability to send no intermediate message.
3. The robot will send a message when the check is no longer is error (if the server is restarted for example).
Notes:- The "Breakdown/Resume" mode is applied to all the checks (this mode cannot be specified for a specific check).
- If this mode is enabled and if the robot monitors sensitive elements, we advise you to send intermediate messages.
- Example of progress:
| | | | | Time | Status of the check | Continuous Alert mode | Breakdown/Resume mode |
|---|
| Time T | Check in error | Alert send | Alert send | | Time T+1 | Check in error | Alert send | No alert send | | Time T+2 | Check in error | Alert send | No alert send | | Time T+3 | Check in error | Alert send | No alert send | | Time T+4 | Check in error | Alert send | No alert send | | Time T+5 | Check correct | No alert send | Alert send |
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