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- Operating mode of call transfer
- Direct transfer
- Required configuration
tapiCompleteTransfer (Function) In french: telExécuteTransfert Performs a call transfer (with ability to retrieve the call). Syntax
<Result> = tapiCompleteTransfer(<Identifier of call to transfer> , <Identifier of target call>)
<Result>: Boolean - True if the call transfer is performed,
- False otherwise.
<Identifier of call to transfer>: Integer Identifier of the call that will be transferred. This identifier is defined in the WLanguage procedure called by tapiListen. <Identifier of target call>: Integer Identifier of the call toward which the transfer must be performed. This identifier is defined in the WLanguage procedure called by tapiListen. Remarks Operating mode of call transfer During a call transfer, the caller is informed that a transfer will be performed then the person dials the number toward which the transfer will be performed. If the transfer is accepted, the person validates the transfer. The principle is the same through programming: - A call is in progress. The identifier of this call is <Identifier of call to transfer>.
- Dial the number of the person to whom the call will be transferred (tapiLineDial). The identifier of this call is <Identifier of target call>. The call to transfer is automatically put on hold.
- Case 1: The transfer is accepted: simply use function tapiCompleteTransfer.
- Case 2: The transfer is refused. Simply end the target call (tapiHangUp). The initial communication is automatically restored.
Direct transfer You can also transfer a call without worrying about the presence of the target correspondent. Simply use tapiBlindTransfer. Required configuration Telephony functions use TAPI 2.0 technology and/or TAPI 3.1 technology. These technologies can be used on all systems. Caution: call transfer is not available for all the types of hardware. The call transfer is taken into account for a PABX.
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